How to Stand Out as an HR Professional
- Demonstrate Customer Service Skills
- Know HRIS
- Have Worker’s Compensation Experience
- Understand the Importance of Data
- Excel in Performance Management
As with most industries, human resources professionals must set themselves apart from the competition when applying for jobs. One difference in this sector is that the successful candidate will later step into the position of the interviewer. Employers are looking for certain characteristics, knowledge, and skills when hiring for HR positions. For those who wish to enter the profession and continue to excel, here are five ways to distinguish yourself in the HR field.
1. Demonstrate Customer Service Skills
Customer service is essentially the foundation of HR; therefore, it’s imperative that anyone working within the field possesses a good grasp of all that falls under this category. HR pros must be adept at handling disputes and conflicts. Problem-solving and critical thinking are must-haves on the job. Tact and diplomacy are of utmost importance.
2. Know HRIS
There are specialized software packages that help HR offices to run smoothly. These technological tools streamline and simplify many of the processes that occur within HR departments. Collectively, these programs are known as HRIS, which stands for Human Resources Information Software. Each organization uses their own configuration of these software systems, but almost every HR office has some configuration of such tools.
3. Have Worker’s Compensation Experience
There are certain issues that are exclusive to the HR field. One of these is worker’s compensation, which covers the management of work-related injuries and illnesses. Compliance with federal and state laws, along with handling people’s pain in a sensitive manner, is required in such instances. Worker’s comp is a complex aspect of HR. Having a strong grasp of all it entails will make any professional an asset to their organization.
4. Understand the Importance of Data
Some HR practitioners approach their job from a theoretical perspective. That can be good because a strong understanding of the theory behind the work provides a framework for one’s actions. However, it can be problematic sometimes in that it doesn’t always emphasize strong presenting evidence. Each case and incident is unique. That’s why it’s essential for HR pros to look at the data, numbers, projections and other evidence at hand in order to make the best decisions for their organizations and employees.
5. Excel in Performance Management
Performance management focuses on the ways in which an organization involves its employees in exhibiting company objectives and vision. It’s part of HR that takes a great deal of finesse, sensitivity, intuition, empathy, and communication. Aspects that fall under this category include things like training and development, setting expectations, performance monitoring and employee ratings. A great deal of planning and care must be taken to create a work environment and culture that supports and encourages employees in a way that guides them toward accomplishing organizational goals.
These are just some of the ways those within the field can set themselves apart when looking for a job or advancing their career. Human resources professionals who can demonstrate these skills and competencies will go far within the industry.