Are you interested in an HR career?
- Demonstrate Customer Service Skills
- Know HRIS
- Have Worker’s Compensation Experience
- Understand the Importance of Data
- Excel in Performance Management
What makes an excellent HR leader? As with most industries, human resources professionals working in human resources departments must set themselves apart from the competition when applying for jobs. One difference in human resources is that the successful candidate will later step into the position of the interviewer. Employers are looking for certain characteristics, knowledge, and skills when hiring for HR positions. What does a good hr person look like? For those who wish to enter human resources and continue to excel, here are the must-have qualities of human resource professionals and five ways to distinguish yourself in the HR field.
Demonstrate Customer Service Skills
Customer service is one of the important HR manager strengths. Customer service skills are essentially the foundation of human resources. It is imperative that a human resources manager possess a good grasp of all that falls under this category from the hiring process and throughout employment. HR professionals must be adept at handling disputes and conflicts. Problem-solving and critical thinking are must-haves on the job. Tact and diplomacy are of utmost importance.
Knowing HRIS is one of the essential skills fo good HR managers. There are specialized software packages that help HR offices to run smoothly. These technological tools streamline and simplify many of the processes that occur within an HR department. Collectively, these programs are known as HRIS, which stands for Human Resources Information Software. Each organization uses their own configuration of these software systems, but almost every HR office has some configuration of such tools.
Have Worker’s Compensation Experience
Human resources managers oversee worker’s compensation. There are certain issues that are exclusive to the HR field. One of these is worker’s compensation, which covers the management of work-related injuries and illnesses. Compliance with federal and state laws, along with handling people’s pain in a sensitive manner, is required in such instances. Worker’s comp is a complex aspect of HR. Having a strong grasp of all it entails will make any professional an asset to their organization.
Understand the Importance of Data
Understanding data is another of the HR qualities and skills that employee relations managers need. Some HR practitioners approach their job from a theoretical perspective. That can be good because a strong understanding of the theory behind the work provides a framework for one’s actions. However, it can be problematic sometimes in that it doesn’t always emphasize strong presenting evidence. Each case and incident is unique. That’s why it’s essential for HR pros to look at the data, numbers, projections and other evidence at hand in order to make the best decisions for their organizations and employees.
Excel in Performance Management
Performance management is one of the qualities of a good hr professional. Performance management focuses on the ways in which an organization involves its employees in exhibiting company objectives and vision. It’s part of human resources that takes a great deal of finesse, sensitivity, intuition, empathy, and communication. Aspects that fall under this category include things like training and development, setting expectations, performance monitoring and employee ratings. A great deal of planning and care must be taken to create a work environment and culture that supports and encourages employees in a way that guides them toward accomplishing organizational goals.
What are the qualities of a good HR manager? When working in human resources jobs, these are just some of the ways a compensation and benefits manager can set themselves apart when looking for a job or advancing their career. Human resources management have important HR jobs and skills within a successful human resources department including:
- developing training programs
- explaining employee contracts
- developing talent management
- performing administrative tasks
- employee relations
- improving company culture
- communicating job duties
- explaining health insurance
- addressing employee concerns
- training and development of employees
- executing performance reviews
- managing employee records
- onboarding new hires
- developing company policies
- encouraging strategic thinking
- handling grievance procedures
HR professionals who can demonstrate these skills and competencies will go far within the industry. Now you understand how to be a good HR manager and some of the skills and personality traits of good human resources managers.