What Does a Workforce Planning Manager do?

workforce planning manager

A workforce planning manager is someone who keeps companies running smoothly. They work with a company’s executives and human resource department to ensure the company employs the right amount of people who have the skills the company needs. Some positions may be easy to fill, while other job openings may be harder to find enough qualified people to hire. If staffing positions do not reach capacity, a company’s revenue may suffer.

A knowledgeable workforce planning manager can help a company determine its overall staffing needs and which positions need filling. If you are a strategic thinker at heart and would like to work in business, then this is an ideal management position for you to pursue. It requires a lot of communication between the human resource department and the front-line managers.

Before you enroll in a degree program, you should find out what workforce planning specialists do. Here is what you need to know about the job duties of a workforce planning manager and the job outlook for this position.

Related Resource: What is Workforce Diversity?


What is the Primary Role of a Workforce Planner?

Workforce manager is one of the top management positions in any organization. A workforce manager must be a highly experienced professional with excellent managerial skills. The entire reason that an organization hires a manager in charge of workforce planning is to align the company’s business plan with its workforce. The manager also has to address workforce issues within the company and predict future problems that the company may face. A talented manager can help an employer project staffing needs, respond to staffing needs quickly, develop job classifications, deploy staff to different departments, manage risk, and create a company culture.

Related Resource: Entry Level Human Resources Jobs

What Are the Common Job Duties of Workforce Planners?


Many companies make the mistake of hiring too many new people for some positions. Unfortunately, some employees hold jobs where they do not meet company requirements or qualifications. When such jobs become available, companies need to determine who to hire and how many people they need to hire. A workforce planning manager can help companies ensure that all employees meet their qualifications and that their profitability can increase through the effective utilization of employee labor.

Workforce planning roles and responsibilities include overseeing workforce practices and implementing new policies within the talent management department of an organization. While duties vary based on the size of the company and the industry that the company is in, most managers oversee similar tasks. Some of the job duties that you perform as a workforce planning specialist include:

Forecasting staffing needs – A workforce planning manager has the task of developing a staffing strategy by working with the HR department and the executive management team. They develop accurate forecasts for near-term hiring needs and assess the skills new employees need to have. They also look at the current and projected job outlook and future competition for key positions within the company.

Recruiting skilled applicants – Once the company executives analyze the data, the workforce planning manager can develop a detailed staffing plan. This plan will help match a job candidate with the most suitable jobs.

Skill development through employee training programs – A workforce planning manager needs to develop training programs for the employees. These training programs can give employees the knowledge and capability to meet the specific goals of the company. Developing employee training programs allow the staff to understand how to work efficiently and effectively. The employees will know what activities they need to do to help the company achieve its goals. They will also learn new methods to make their work more efficient. Moreover, by continuing to train the employees, the company can achieve higher levels of productivity.

Job fulfillment – One of the main responsibilities of management is to ensure the employees are productive while maintaining the quality of their work performance. There are several ways a manager can retain the excellent performance levels of the employees. Some ways to retain performance levels include developing employee training programs, improving workplace communication, resolving conflicts equitably, and implementing reward and compensation bonuses.

Generating reports showing production volume to assess future and current needs – Employee production volume will determine hiring needs. Some of the factors to consider when forecasting the job outlook according to employee production volume include analyzing employee training programs, assessing current and future competition, and monitoring the skills of each employee. To create accurate forecasts, the workforce planning manager must consider the demand for qualified professionals. The demand for qualified professionals is likely to increase over time.

Collection of data to improve business operations in one or more departments – Analyzing the types of open positions in key departments is necessary to help improve business operations. A workforce planning manager can develop a very accurate assessment of staffing needs by examining the current trends in each job category.

Changing work schedules to optimize performance – Employee burnout reduces productivity and work quality. The workforce planning manager should implement various techniques to achieve a high level of productivity without creating employee burnout. A shift work schedule can help prevent burnout and improve productivity. The manager can develop a fair and functional work schedule that is flexible to meet employee needs. The manager can also allow some employees to work remotely to create a better work/home life balance.

Identifying critical job titles and classifying jobs – A workforce planning manager is responsible for making sure a company hires the appropriate number of workers who have the necessary skills the company needs. They do this by identifying and hiring the workers who will most likely be a good fit for different job openings. This identification includes evaluating the skills of each of those workers and placing them in the right job categories.

Reassigning workers to different jobs – It is important to ensure each worker has the proper training. When positions become available, the workforce planning manager can recommend reassigning these workers to fill the open positions. Then the company can hire new employees to continue to grow the business.

Deciding when a job becomes obsolete – The way companies do business constantly changes. They look for ways to become more efficient by using technology to improve organizational effectiveness. A workforce planning manager can prevent job losses by creating training and continuing education assistance programs for employees. This assistance can help them learn the skills they need for new job opportunities.

Hiring seasonal employees – The holiday season is a busy time for many companies. They need to hire additional employees to handle the increase in business. A workforce planning manager is responsible for ensuring a company can meet its staffing needs for anticipated increases in a seasonal business.

Proposal of staffing plans and staffing budgets – Planning staffing needs and budgeting requires a workforce planning manager to provide the necessary leadership and guidance in the planning process. They help to formulate the staffing strategies and budgeting goals of a company. They are also responsible for guiding on implementing these policies. The workforce planning manager ensures that the goals are achievable, the company efficiently makes use of the resources, and all executives and employees are implementing the policies.

Providing strategic advice to decision-makers – A workforce planning manager is responsible for creating and implementing strategic plans for the executives and employees of a company. The development of these plans takes into consideration the resources available to the company, the skill level of the employees, employee work performance, and the needs of the employees working in the various departments of the company. The strategic plans become the basis for the future direction of the company. The planning process also involves a lot of communication between the company executives, the employees, and the managers in charge of different departments.


How Do You Become a Workforce Planning Manager?

workforce planning

No day as a workforce planning manager is the same. If you want to become a workforce planning manager who helps to recruit and manage workforce talent, the first step to take is to earn a bachelor’s degree. It is best to major in business or human resources while you are working toward an undergraduate degree.

Once you have a 4-year degree in a business-related area of study, you should start to pursue an entry-level position in workforce talent management or HR. This position will give you the experience you need to take the test to become a Certified Workforce Planning Professional. Once you are a CWPP, you can network and land yourself a workforce planning manager position by showing that you can be competent as a management professional.


What is the Job Outlook for Workforce Planning Professionals?

workforce planning manager duties

Developing a strong and skilled workforce is the focus of many organizations. Since it is a focus, the job outlook in the workforce planning field is positive. The need for workforce planning managers will grow by up to 11% over the next 10 years, which is faster than average for all occupations. If you specialize in HR management, strategic planning, and employee development, you will be high in demand.

If you are ready to advance your earning potential, start by studying for a degree in business or human resources. Once you are qualified to work in talent management, show off your skills and get certified to work as a respected workforce planning manager.

Workforce planning managers play an important role in staff planning, budget managing, and overall company operations. Their contribution can make quite a big difference to an organization’s ability to succeed. When you want to find out more about the job duties of a workforce planning manager, then do some research online or talk to someone in the field. It is sure to help you understand what their role is in the success of a company.

Related Resources: