How an Employee Survey Can Help HR Jobs
- Determines Level of Engagement
- Assesses Strengths and Weaknesses of the Company
- Pinpoints Common Reasons for Employee Turnover
- Opens the Doors to Staff Communication
- Measures Employee Satisfaction
Employee surveys are valuable tools that can help human resources staff conduct their jobs better than ever before. When administered properly, obtaining regular feedback from employees can help to guide HR toward its company-focused goals. While there are many ways that surveying employees can help HR, the following sections examine five of the most important areas where surveys can provide significant insight.
1. Determines Level of Engagement
Not only can an employee survey help HR measure levels of engagement within a company, but it can help increase engagement as well. When employees are allowed to state their opinions in a survey, they often feel that their employers value their ideas and feelings. This, in turn, can encourage increased engagement even among staff members who were least engaged prior to completing a survey. Going further, increased engagement often leads to increased dedication to job roles, teams, and the company overall.
2. Assesses Strengths and Weaknesses of the Company
A carefully-designed employee survey can help human resources determine the strengths and weaknesses of a specific company. For example, surveys can tell HR staff if there is anything that employees do not understand, if a recent change has been well-received, or whether or not staff members are aware of a new company policy. Information gained from employees can then be used by HR to determine whether current procedures should remain the same, be altered, or completely eliminated and replaced with an entirely new procedure.
3. Pinpoints Common Reasons for Employee Turnover
When considering the costs associated with locating and training new staff members, high turnover can be costly for both large and small organizations. Thankfully, surveying employees from time to time can help HR reduce or even eradicate this problem. By including questions in surveys pertaining to the reasons employees leave their jobs, HR staff can determine such things as whether or not new training programs are needed, various benefit programs should be offered, how promotions would be best conducted, and whether or not pay increases should be implemented.
4. Opens the Doors to Staff Communication
Another way that an employee survey can help HR staff conduct their jobs better is by opening the doors to communication within the company. As mentioned previously, surveys allow employees to state their thoughts and opinions pertaining to a broad range of issues. Furthermore, as stated in an article on Forbes, open-ended questions encourage employees to share ideas that can be valuable to the organizations where they work. In fact, many of the best ideals today started with the visions of lower-level team members.
5. Measures Employee Satisfaction
Measuring employee satisfaction is yet another way that an employee survey can help HR perform their jobs better. Satisfied employees most often lead to more dedicated and engaged employees, which also often equates to lower turnover. By finding out why employees may not be satisfied in their job roles, HR members can alter various aspects of staff member’s jobs to help increase their overall satisfaction with the company.
Implementing an employee survey from time to time can be quite beneficial to the success of both large and small companies today. There are many ways that employee surveys can help human resources do their jobs better, and the five purposes described above are some of the best.