5 Ways Technology is Changing Workforce Management

Find Your Degree!

Employee Management: Five Tech-Driven Changes to the Status Quo

  • MWM Tools
  • Employee Self-Service Software
  • Performance Management Software
  • Biometrics
  • Remote Work

As technology in the workplace has expanded over recent years, the ways in which workforce management itself has been affected are plenty. How exactly has management of the workforce transformed as tech has become evermore involved in business? Here are five, technical upgrades and the subsequent changes they’ve spawned in the workplace.

Resource: 20 Most Affordable Online Master’s in Human Resources

1. MWM Tools

Mobile Workforce-Management, or MWM tools as they’ve come to be called, are digital methods and tools with which employers can manage operations from afar. With just a simple internet connection, management can use any number of programs and apps today designed for MWM purposes in order to manage from a distance. As the field of these programs grows, so too do the capabilities. It’s anyone’s guess what the future holds, but with these tools employers and their management teams can shift employee tasks and schedules; change goals; modify production processes; issue company-wide communique and directives; interact with individuals and groups personally via video feeds; and much more – all from anywhere in the world.

2. Employee Self-Service Software

One key area of managerial responsibility has always been the handling of employee concerns, requests, benefits matters, and other personal issues. While this responsibility will likely never change, employers have found a much more efficient way in which to handle many of these types of employee personal affairs by way of today’s tech offerings. More specifically, employee self-service software is a rapidly growing commodity instituted by employers today to simplify, record, and make more efficient all of these types of matters. With such a system, many records and request entries can be accessed by the employees themselves, further automating this area and lessening the need for human managerial intervention.

3. Performance Management Software

The ongoing monitoring and management of employee performance is a key to success in many businesses. However, depending on the employee activities being monitored, this can be a considerably difficult and expensive task. Enter today’s tech wizardry.

We are seeing more and more tech concepts utilized to specifically track employee activity every day. Some employers now require work input otherwise done outside of digital means to be recorded by the employee in digital form. Likewise, the computers also can do much tracking themselves with automated employee monitoring software and even hardware such as cameras and sensors dedicated to the goal. Per Forbes, successful use of performance management software directly benefits the company through reduced human labor costs and an absence of possible human conflicts of interest in the performance assessment process.

4. Biometrics

For the layman, the Merriam-Webster Dictionary can aid in understanding the core definition of biometrics: “the measurement and analysis of unique physical or behavioral characteristics (such as fingerprint or voice patterns) especially as a means of verifying personal identity.” In other words, biometrics is the newest tech that allows for employee monitoring and management at a highly secure and efficient level. Now, rather than worrying about faked timesheets, entry into certain areas, and other, similar matters, employers can now simply let tech do all the work on the front end via biometric hardware and software.

5. Remote Work

Today, remote job opportunities are rapidly growing. This is yet another consequence of tech growth in the business world. In fact, many companies even provide all of the digital wares to the employee for use while working at home, so there is no out-of-pocket startup expense for them. From marketing and sales to record-keeping and auditing work, the work-at-home possibilities today are a real sign of the tech of the times as well as real changes in managerial practice.

As the tech world grows, so too will business interest in it. This is especially true where it comes to managing the ins and outs of an employee workforce. Stay tuned as we keep watch on the continued emergence of technology and the impacts to workforce management.

Related Resources: